Welcome to unitQ+

Christian Wiklund & Niklas lindstrom | 1 min

Welcome to unitQ+

Trending

unitQ customer Zendesk becomes unitQ investor

unitQ customer Zendesk becomes unitQ investor

Christian Wiklund & Niklas lindstrom | 2 min

Combine user feedback, product analytics data to drive growth

Combine user feedback, product analytics data to drive growth

Brett Caplan | 3 min

What to know about Sensitive Feedback Management

What to know about Sensitive Feedback Management

Sierra Kirtz | 3 min

How user feedback fuels success in multi-sided marketplaces

How user feedback fuels success in multi-sided marketplaces

Miles Beckstead | 3 min

GenAI for customer feedback total awareness

GenAI for customer feedback total awareness

Brett Caplan | 4 min

The strategic importance of customer feedback software

The strategic importance of customer feedback software

David Kravets | 3 min

Why CarGurus chose unitQ

Why CarGurus chose unitQ

David Kravets | 3 min

Why cultivate a feedback culture with AI

Why cultivate a feedback culture with AI

Anthony Heckman | 3 min

Deep Learning

Take your observability stack beyond machine signals

Take your observability stack beyond machine signals

Peter Moberg | 3 min

Leverage user feedback for engineering root cause analysis

Leverage user feedback for engineering root cause analysis

Lance Miles | 4 min

Get user insights with call center transcripts, analytics

Get user insights with call center transcripts, analytics

Danail Delchev | 3 min

A pathway to fulfilling new corporate AI mandates

A pathway to fulfilling new corporate AI mandates

Anthony Heckman | 3 min

How to enhance ARR, CSAT and NPS

How to enhance ARR, CSAT and NPS

Sierra Kirtz | 3 min

Key reasons Product Ops must value AI-parsed user feedback

Key reasons Product Ops must value AI-parsed user feedback

David Kravets | 3 min

How to unlock business value from consumer review sites

How to unlock business value from consumer review sites

David Kravets | 3 min

Service recovery paradox: A strategic approach to CX

Service recovery paradox: A strategic approach to CX

Miles Beckstead | 6 min

Tackling churn: A comprehensive guide to customer retention

Tackling churn: A comprehensive guide to customer retention

Miles Beckstead | 3 min

How to quantify engineering stability sprints

How to quantify engineering stability sprints

Christian Wiklund | 4 min

The strategic importance of customer feedback software

The strategic importance of customer feedback software

David Kravets | 3 min

How product managers succeed

How product managers succeed

Brett Caplan | 2 min

How user feedback fuels success in multi-sided marketplaces

How user feedback fuels success in multi-sided marketplaces

Miles Beckstead | 3 min

Top reasons to involve marketing at the strategy table

Top reasons to involve marketing at the strategy table

Christian Wiklund | 1 min

Customer feedback from social media is critical for success

Customer feedback from social media is critical for success

David Kravets | 3 min

Why Quality?

Why cultivate a feedback culture with AI

Why cultivate a feedback culture with AI

Anthony Heckman | 3 min

Why embrace product quality?

Why embrace product quality?

Christopher Lawler | 3 min

Embrace customer feedback data to drive business success

Embrace customer feedback data to drive business success

Christian Wiklund | 1 min

unitQ Founders' Corner

A startup's guide: 6 fundamental strategies for product launches

A startup's guide: 6 fundamental strategies for product launches

Christian Wiklund | 1 min

How to leverage AI for a seamless customer experience

How to leverage AI for a seamless customer experience

Christian Wiklund | 1 min

How to quantify engineering stability sprints

How to quantify engineering stability sprints

Christian Wiklund | 4 min

Quality is the new KPI

Quality is the new KPI

Christian Wiklund | 4 min

5 Fundamentals for startups in the wake of Silicon Valley Bank's collapse

5 Fundamentals for startups in the wake of Silicon Valley Bank's collapse

Christian Wiklund | 1 min

Let's celebrate AllTrails — Apple’s iPhone App of the Year

Let's celebrate AllTrails — Apple’s iPhone App of the Year

Christian Wiklund | 2 min

How leaders can overcome hidden challenges of adopting AI

How leaders can overcome hidden challenges of adopting AI

Christian Wiklund | 1 min

Foster collaboration between engineering, customer success

Foster collaboration between engineering, customer success

Christian Wiklund | 1 min

Embrace customer feedback data to drive business success

Embrace customer feedback data to drive business success

Christian Wiklund | 1 min

Top reasons to involve marketing at the strategy table

Top reasons to involve marketing at the strategy table

Christian Wiklund | 1 min

Leverage what you have or build new features in a tough economy?

Leverage what you have or build new features in a tough economy?

Christian Wiklund | 1 min

The data CIOs are missing from their tech stacks

The data CIOs are missing from their tech stacks

Christian Wiklund | 1 min

Learn how to leverage user feedback to elevate your marketing strategy

Learn how to leverage user feedback to elevate your marketing strategy

Caitlin McDevitt | 1 min

What tech leaders can learn from a $500k bug

What tech leaders can learn from a $500k bug

Christian Wiklund | 1 min

Let's break the vicious cycle of poor product quality

Let's break the vicious cycle of poor product quality

Christian Wiklund | 2 min

Take your product’s quality to the moon

Take your product’s quality to the moon

Christian Wiklund | 2 min

Product quality nirvana

Product quality nirvana

Christian Wiklund | 3 min

Customer Stories

This fintech reduced support ticket volume 35%

This fintech reduced support ticket volume 35%

David Kravets | 4 min

unitQ revolutionized CX for $110 billion regional bank

unitQ revolutionized CX for $110 billion regional bank

David Kravets | 3 min

Let's celebrate AllTrails — Apple’s iPhone App of the Year

Let's celebrate AllTrails — Apple’s iPhone App of the Year

Christian Wiklund | 2 min

How Bumble harnessed the power of real-time user feedback

How Bumble harnessed the power of real-time user feedback

Robyn Andrews | 3 min

Spotlight: Rodion Gusev of Pinterest

Spotlight: Rodion Gusev of Pinterest

David Kravets | 5 min

Spotlight: Ciara Courtney of Udemy

Spotlight: Ciara Courtney of Udemy

David Kravets | 5 min

Spotlight: Shennaver Canasa of Upwork

Spotlight: Shennaver Canasa of Upwork

David Kravets | 4 min

How a lodging, tourism leader revolutionized travel experiences

How a lodging, tourism leader revolutionized travel experiences

David Kravets | 2 min

DailyPay embraces a great Voice-of-the-Customer feature

DailyPay embraces a great Voice-of-the-Customer feature

B Leventhal & Lars Wiedenhoefer | 3 min

Build brand loyalty with granular customer sentiment metrics

Pete Bratach | 3 min

Why CarGurus chose unitQ

Why CarGurus chose unitQ

David Kravets | 3 min

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