Why Quality?

Why Quality?

Why embrace product quality?

Why embrace product quality?

Christopher Lawler | 3 min

Get your Health & Fitness apps in shape

Get your Health & Fitness apps in shape

David Kravets | 7 min

Fall 2023 benchmark report: The good, bad and ugly

Fall 2023 benchmark report: The good, bad and ugly

Lance Miles | 4 min

Honoring 50 leaders — what users like, dislike and want

Honoring 50 leaders — what users like, dislike and want

Christopher Bryan | 3 min

User-feedback strategies for quality, business growth

User-feedback strategies for quality, business growth

Anthony Heckman | 3 min

How to navigate the innovator’s dilemma

How to navigate the innovator’s dilemma

Anthony Heckman | 4 min

Apple's iOS 17 update was a mess for developers

Apple's iOS 17 update was a mess for developers

Lance Miles & David Kravets | 5 min

Tackling churn: A comprehensive guide to customer retention

Tackling churn: A comprehensive guide to customer retention

Miles Beckstead | 3 min

GenAI for customer feedback total awareness

GenAI for customer feedback total awareness

Brett Caplan | 4 min

Holistic QA: From app glitches to real-world service hiccups

Holistic QA: From app glitches to real-world service hiccups

Olivia Scott | 4 min

Why cultivate a feedback culture with AI

Why cultivate a feedback culture with AI

Anthony Heckman | 3 min

Quality is the new KPI

Quality is the new KPI

Christian Wiklund | 4 min

How Bumble harnessed the power of real-time user feedback

How Bumble harnessed the power of real-time user feedback

Robyn Andrews | 3 min

Top reasons 5-star reviews are great but don’t tell the full story

Top reasons 5-star reviews are great but don’t tell the full story

David Kravets | 4 min

OpenAI's ChatGPT iOS app debuted with quality issues

OpenAI's ChatGPT iOS app debuted with quality issues

David Kravets | 3 min

Hello to an AI-generated scoring algorithm measuring quality

Hello to an AI-generated scoring algorithm measuring quality

David Kravets | 3 min

Celebrating 50 leaders reshaping quality experiences

Celebrating 50 leaders reshaping quality experiences

Christopher Bryan | 2 min

Check out how valuable it is to listen to your customers

Check out how valuable it is to listen to your customers

Lance Miles & B Harakh | 3 min

The strategic importance of customer feedback software

The strategic importance of customer feedback software

David Kravets | 3 min

How to improve app store ratings, drive growth

How to improve app store ratings, drive growth

Pete Bratach | 3 min

Customer feedback from social media is critical for success

Customer feedback from social media is critical for success

David Kravets | 3 min

Supercharge your organization’s online community engagement

Supercharge your organization’s online community engagement

Pete Bratach | 3 min

DailyPay embraces a great Voice-of-the-Customer feature

DailyPay embraces a great Voice-of-the-Customer feature

B Leventhal & Lars Wiedenhoefer | 3 min

Finding product-market fit is essential for early stage startups

Finding product-market fit is essential for early stage startups

Alix Pommier | 4 min

How Plex gauges sentiment, bolsters user experience

How Plex gauges sentiment, bolsters user experience

David Kravets | 1 min

Unleash the power of customer love to motivate your organization

Unleash the power of customer love to motivate your organization

David Kravets | 6 min

Embrace customer feedback data to drive business success

Embrace customer feedback data to drive business success

Christian Wiklund | 1 min

Here are the bugs plaguing Apple mobile apps weeks after iOS 16

Here are the bugs plaguing Apple mobile apps weeks after iOS 16

Pete Bratach | 4 min

Helpshift advice: How to collect mobile app feedback

Helpshift advice: How to collect mobile app feedback

David Kravets | 1 min

How to measure the three Ps of business to elevate brand product quality

Larrita Browning | 1 min

This is how HelloFresh improves product quality

This is how HelloFresh improves product quality

David Kravets | 1 min

The state of mobile application product quality 2021-2022

The state of mobile application product quality 2021-2022

Lance Miles & David Kravets | 7 min

Let's break the vicious cycle of poor product quality

Let's break the vicious cycle of poor product quality

Christian Wiklund | 2 min

The life cycle of a product quality issue

The life cycle of a product quality issue

Pete Bratach | 3 min

Here's the ultimate leading indicator for NPS

Here's the ultimate leading indicator for NPS

Diana Lam | 4 min

Take your product’s quality to the moon

Take your product’s quality to the moon

Christian Wiklund | 2 min

Why product quality is invaluable for food delivery apps

Why product quality is invaluable for food delivery apps

Diana Lam | 3 min

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